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“The children now love luxury; they have bad manners,
contempt for authority; they show disrespect for elders and love
chatter in place of exercise. Children are now tyrants, not the
servants of their households. They no longer rise when elders enter
the room. They contradict their parents, chatter before company,
gobble up dainties at the table, cross their legs, and tyrannize their
teachers.”

Sound familiar? It’s a paraphrase of a quote about two and a half thousand years old.  Socrates knew that the more thing change……

• Think not those faithful who praise all thy words and actions; but those who kindly reprove thy faults
• True wisdom comes to each of us when we realize how little we understand about life, ourselves, and the world around us.
• We are what we repeatedly do. Excellence, then, is a habit.
• Philosophy begins in wonder.

These are all robust building blocks to create a sustainable CRM strategy, which can be seen as your philosophy for generating great relationships:

• Value criticism
• Know that you can’t learn without questioning
• Excellence is not set and forget
• Genuinely want to know the people that you communicate with, genuinely believe that your relationship can be better the more you learn